Bali Booking Assistance
This is our way of helping make Bali safer and easier for travelers. Our local team helps handle bookings on your behalf — from drivers and activities to restaurants and local QRIS payments.
This is a 30-day booking assistance subscription service (see “Service Fee”).
If you only want to ask questions about Bali, please use Chat Ilona instead.
Bali Booking Assistance is a simple execution service.
You tell us what you want.
We help you get it done locally.Examples:
• booking drivers
• reserving restaurants
• arranging activities
• paying vendors locally
• buying small items (Gojek, souvenirs, etc)This is not planning.
This is execution.
Nothing happens without your approval.
Process:
You request something
We check and send details
You confirm
We execute on your behalfYou decide everything.
We just make it happen.We follow simple rules:
• You approve vendor + price first
• Your money is only used for approved tasks
• You can stop anytimeNo pressure. No forced decisions.
To make things easier, you can send funds to a temporary balance.
We use this balance to:
• pay vendors locally
• handle small purchases
• execute requests quicklyRemaining balance stays yours.
This service uses a simple tiered service fee.
Minimum:
Rp 100,000 per taskThen:
• under Rp 1,000,000 → 8%
• Rp 1–5 juta → 5%
• above Rp 5 juta → 3%This covers:
• local coordination
• vendor communication
• execution
• payment handlingVendor prices are always shown before payment.
One-time setup per trip:
Rp 600,000
Covers:
• onboarding
• booking balance setup
• payment handling preparation
• admin + coordination systemThis is not a travel agency.
This is like having a local assistant in Bali.
We focus on:
• making things easier
• helping you avoid scams
• handling local executionWe do not:
• plan full itineraries
• manage events
• fix bookings made outside this system
• take responsibility for vendor deliveryIf you need full execution support → use Just Show Up
All services are delivered by third-party vendors.
We:
• help connect
• help confirm
• help executeBut we do not operate the service.
Final decision is always yours.
We only manage:
👉 bookings made through this service
We do NOT:
• fix outside bookings
• take over failed arrangements
• resolve third-party issues not handled by us• Setup fee → non-refundable
• Service fee → applies after execution
• Vendor refunds → follow vendor policyUnused balance can be returned (minus transfer fees)
We may refuse service if:
• requests look suspicious
• funds are unclear
• activity may involve illegal or unethical behaviorThis protects both you and us.
Ilona is a real person living in Bali.
You can see her life openly on:
https://www.smartbali.guide/povThis service is built on trust.
We are not hiding.
We are building this long-term.
