Bali Virtual Assistant

IDR 1,500,000

Local coordination and remote assistance from a real team living in Bali.

Need someone in Bali to help organize things while you are overseas?

From vendor communication and bookings to site visits and local coordination, Ilona and her team help you handle things remotely without needing to be physically in Bali yourself.

Bali Virtual Assistant is a prepaid remote assistance service designed for people who need help organizing, coordinating, researching, communicating, or handling things in Bali while they are overseas.

Instead of trying to manage everything remotely on your own, you can rely on a local Bali-based team to help coordinate things on your behalf.

This service is flexible and can be used for:

vendor communication

remote planning

coordination support

local research

site visits

food tasting

visual inspections

logistics coordination

appointment arrangements

local representation
This is not:

a chatbot

a large travel agency

an anonymous virtual assistant company

You are working with a real Bali-based team whose lives and work are publicly documented through SmartBali.Guide.

You can follow our journey here:
https://www.smartbali.guide/pov

Transparency is one of the reasons people trust us.
The service works using prepaid 10-hour blocks.

10 Hours Credit
USD$100

Tasks are calculated in 15-minute increments.

Every task includes:

communication time

coordination time

reporting/update time
Meetings are available by appointment only.

Minimum meeting booking:
1 hour

Available platforms:

WhatsApp Call

Zoom Meeting

Meetings must be scheduled at least 1 hour in advance during working hours.

Unscheduled direct calls or video calls may be declined or unanswered.

Because meetings also require preparation and reporting, shorter meeting requests are generally not accepted.
This service is designed as a remote coordination and virtual assistance service.

While onsite visits may occasionally be arranged for inspections, checking, tastings, or coordination purposes, the service does not include:
• attending events
• being physically present during event days
• accompanying clients
• face-to-face consultation meetings
• acting as onsite staff
• fixed-date operational commitments

For onsite tasks:

transportation time is counted as working hours

petrol fee:
$2 USD / 10km

Advance scheduling is usually required for onsite coordination.
All support is provided remotely unless otherwise discussed and approved separately.
This service is NOT:

legal services

financial management

emergency assistance

personal driver service

full event planning

unlimited concierge service

face-to-face personal meeting service

This is a virtual assistance service only.
Our role is to:

help find options

assist communication

provide local coordination support

help simplify the decision-making process

We do not make decisions on behalf of clients. Final decisions always remain with the client.

While we aim to assist carefully and honestly, clients remain responsible for their final choices and approvals.

Note: While we aim to work with vendors we trust, SmartBali.Guide cannot guarantee third-party vendor performance, quality, availability, or operational outcomes.
Because every task includes communication and reporting time, each task requires a minimum 15-minute block.

For efficiency, clients are encouraged to group multiple tasks together.

This helps:

estimate required hours more accurately

organize task priorities

track remaining credits more clearly
This service is especially useful for:

people planning things remotely from overseas

people who need local representation in Bali

clients who need visual checking or coordination

destination event preparation

villa/property checking

content production coordination

business preparation

people who simply need trusted local help
All tasks include communication and reporting time.

Because coordination work often involves multiple conversations, follow-ups, and updates, each task requires a minimum 15-minute reporting block.

Updates may include:

WhatsApp summaries

Google Document reports

screenshots

photos/videos

appointment confirmations

vendor updates

This reporting system helps clients stay informed while things are being handled remotely in Bali.
Bali Virtual Assistant is supported by a small local Bali-based team led by Ilona.

We are not a large agency or outsourcing company.

Because the team is intentionally small, we focus on:

clear communication

realistic coordination

thoughtful assistance

long-term trust

This service is designed to help people navigate Bali more comfortably with real local support.
Photo and video updates may be provided if required for the task.

Examples:

site visits

visual inspections

food tasting

venue checking

vendor updates

Basic documentation is included as part of coordination support when appropriate.

More extensive editing or content preparation may require additional hours.

Estimated editing time will be discussed before proceeding.

Please note:
visual quality and editing style remain subject to our own interpretation and workflow.
Examples include:

vendor communication

villa inspections

wedding preparation

food tasting

local research

checking project progress

coordinating appointments

helping compare options

content production support

visual updates while you are overseas